Effective Date: 27/05/2024

Introduction

Welcome to Katerina Novakova Coaching. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

Personal Information

When you engage with Katerina Novakova Coaching, we may collect the following personal information:

Name

Email Address

Phone Number

Mailing Address

Date of Birth

Health and Well-Being Information (as shared during coaching sessions)

Payment Information

Usage Data

We may also collect information on how our services are accessed and used. This may include your IP address, browser type, and other diagnostic data.

HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

To Provide Services: To deliver and personalize our well-being coaching services.

Communication: To contact you with updates, newsletters, and other information related to our services.

Payment Processing: To process payments for our services.

Improvement of Services: To improve our services based on feedback and usage data.

Compliance: To comply with legal obligations and protect our rights.

CONFIDENTIALITY

All personal information and details shared during coaching sessions are kept strictly confidential. We are committed to ensuring that your privacy is protected. Any information you provide will only be used in accordance with this Privacy Policy. We will not disclose your personal information to any third parties without your explicit consent, except as required by law or as described in this Privacy Policy.

SHARING YOUR INFORMATION

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and email service providers. These third parties are obligated to keep your information confidential.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

DATA SECURITY

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers and encryption of sensitive information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

YOUR RIGHTS

You have the following rights concerning your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request correction of any inaccurate or incomplete information.

Deletion: You can request the deletion of your personal information, subject to certain exceptions.

Objection: You can object to the processing of your personal information in certain circumstances.

Data Portability: You can request a copy of your personal information in a commonly used and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us: If you have any questions or concerns about these terms and conditions, please contact us at hello@katerinanovakova.net

Thank you for choosing Katerina Novakova Coaching. We are committed to protecting your privacy and providing a safe and secure experience.