TERMS & CONDITIONS
Effective Date: 27/05/2024
By accessing or using our website, you agree to abide by these Terms and Conditions and our Privacy Policy. Please read them carefully before using our services.
Age Restrictions: Katerina Novakova does not permit individuals under the age of 18 to use our services. We aim to restrict access to our site, products, and services to mature audiences capable of understanding the business world's implications and responsibilities. If any user or customer does not meet this age criterion, we will promptly remove them from our database or refund their order, requiring the return of the product(s) involved.
Ordering and Contract Eligibility: By placing an order for products through our services, you affirm that you are legally capable of entering into binding contracts.
Non-Refundable Policy
Due to the nature of our products as digital content, all sales are final. Once the purchase is completed and the product is made available for download, we cannot offer refunds or exchanges. We encourage you to carefully review the product descriptions and any preview materials for all digital products before making your purchase to ensure they meet your expectations.
Pricing and Currency: All prices are indicated in GBP. We reserve the right to change the prices at any time. However, the price applied to an order will be the one stated at the time of purchase.
Intellectual Property: The content on our website, including but not limited to text, graphics, logos, images, and software, is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
Prohibited Conduct: You are prohibited from engaging in any conduct that may disrupt or interfere with the proper functioning of the Site. This includes transmitting viruses, spam, or any harmful or illegal content.
Links to Third-Party Websites: Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or control the content of such websites. Your use of third-party websites is at your own risk.
Limitation of Liability: We make no warranties or representations about the accuracy or completeness of the information on our website. We shall not be liable for any damages resulting from the use or inability to use this site or its content.
Indemnification: You agree to indemnify and hold "Katerina Novakova" and its affiliates harmless from any claims, damages, or expenses arising out of your use of the Site or violation of these terms.
Changes to Terms and Conditions: We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated effective date.
Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom without regard to its conflict of law principles.
Contact Us: If you have any questions or concerns about these terms and conditions, please contact us at hello@katerinanovakova.net
PRIVACY POLICY
Effective Date: 27/05/2024
Introduction
Welcome to Katerina Novakova Well-Being Coaching. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
Personal Information
When you engage with Katerina Novakova Well-Being Coaching, we may collect the following personal information:
Name
Email Address
Phone Number
Mailing Address
Date of Birth
Health and Well-Being Information (as shared during coaching sessions)
Payment Information
Usage Data
We may also collect information on how our services are accessed and used. This may include your IP address, browser type, and other diagnostic data.
HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
To Provide Services: To deliver and personalize our well-being coaching services.
Communication: To contact you with updates, newsletters, and other information related to our services.
Payment Processing: To process payments for our services.
Improvement of Services: To improve our services based on feedback and usage data.
Compliance: To comply with legal obligations and protect our rights.
CONFIDENTIALITY
All personal information and details shared during coaching sessions are kept strictly confidential. We are committed to ensuring that your privacy is protected. Any information you provide will only be used in accordance with this Privacy Policy. We will not disclose your personal information to any third parties without your explicit consent, except as required by law or as described in this Privacy Policy.
SHARING YOUR INFORMATION
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and email service providers. These third parties are obligated to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
DATA SECURITY
We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers and encryption of sensitive information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
YOUR RIGHTS
You have the following rights concerning your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain exceptions.
Objection: You can object to the processing of your personal information in certain circumstances.
Data Portability: You can request a copy of your personal information in a commonly used and machine-readable format.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us: If you have any questions or concerns about these terms and conditions, please contact us at hello@katerinanovakova.net
Thank you for choosing Katerina Novakova Well-Being Coaching. We are committed to protecting your privacy and providing a safe and secure experience.